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Housekeeping Team Lead

1 month ago

Dillon, Colorado, United States Vail Resorts Full time
Job Summary:

As a Housekeeping Team Lead at Vail Resorts, you will play a vital role in ensuring our facilities meet the highest standards of cleanliness and hospitality. Your attention to detail and ability to lead a team will make a significant impact on our guests' experience.

Key Responsibilities:
  • Organize and assign room assignments for daily cleaning service to guest rooms, common areas, and commercial spaces.
  • Inspect rooms, verify and report status and/or discrepancies of rooms, and enter into the property management system.
  • Submit work orders as needed and ensure excellent internal and external guest experience.
  • Emphasize safety culture among staff and keep them informed of safety policies and procedures.
  • Train new employees on safety, room directions/specifications, stocking carts, and ergonomics.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
  • Enforce policies and procedures and direct the department when housekeeping managers are not present.
Requirements:
  • Valid US driver's license required.
  • 1-3 years of previous housekeeping experience preferred, guest service or hospitality a plus.
  • Ability to communicate in English, bilingual a plus.
  • Ability to work a flexible schedule, including split shifts, nights, holidays, and weekends.
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand for extended periods, up to 4 hours, while consistently bending and lifting.
Benefits:

Vail Resorts offers a competitive compensation package, including a pay range of $25.99 per hour. We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.