Director of Revenue Operations
4 weeks ago
At ACI Learning, we're seeking a highly skilled Director of Revenue Operations to join our team. As a key member of our revenue growth strategy, you'll be responsible for optimizing our systems and processes to drive revenue growth and improve sales velocity.
Key Responsibilities:
- Develop and execute a strategic roadmap for revenue and marketing systems to meet business goals and revenue targets.
- Lead and mentor the Revenue Operations Manager and Marketing Operations Manager to foster a high-performance culture that delivers measurable outcomes in pipeline growth, sales velocity, and customer retention.
- Ensure accurate and visible data across all touchpoints, providing reliable reports for leadership and supporting ad-hoc reporting and dashboard management.
- Optimize system usage and refine processes to reduce the length of the sales cycle, increase win rates, and enhance overall operational efficiency.
- Oversee the management of contracts and software licenses, ensuring compliance and optimal utilization, and collaborate with IT to support system integrations and resource allocation.
- Provide timely resolution of system issues and end-user requests, minimizing downtime and ensuring a seamless experience for sales and marketing teams.
Requirements:
- 7+ years of experience leading revenue operations, martech, or biztech systems in a SaaS or EdTech environment, with experience in both product-led and sales-led motions.
- Strong understanding of Salesforce and its ecosystem, with a focus on revenue operations systems, and experience with CPQ and SFCC.
- Experience with marketing automation platforms (HubSpot), sales/support automation (Revenue.io, ChurnZero), and data enrichment tools (ZoomInfo, RingLead).
- Proven ability to lead cross-functional teams, mentor direct reports, and manage projects that deliver measurable business outcomes.
What We Offer:
- Comprehensive medical, dental, and vision coverage.
- Four weeks of paid parental or medical leave.
- Flexible PTO policy, sick time, and eight paid holidays.
- 401(k) retirement plan with immediate vesting and up to 5% matching contributions.
- One free course each year after 90 days.
- Tuition assistance to support your continued education and professional growth.
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