Director of Revenue Operations

1 day ago


Dillon, Colorado, United States ACI Learning Full time
Job Description

At ACI Learning, we're seeking a highly skilled Director of Revenue Operations to join our team. As a key member of our revenue growth strategy, you'll be responsible for optimizing our systems and processes to drive revenue growth and improve sales velocity.

Key Responsibilities:

  • Develop and execute a strategic roadmap for revenue and marketing systems to meet business goals and revenue targets.
  • Lead and mentor the Revenue Operations Manager and Marketing Operations Manager to foster a high-performance culture that delivers measurable outcomes in pipeline growth, sales velocity, and customer retention.
  • Ensure accurate and visible data across all touchpoints, providing reliable reports for leadership and supporting ad-hoc reporting and dashboard management.
  • Optimize system usage and refine processes to reduce the length of the sales cycle, increase win rates, and enhance overall operational efficiency.
  • Oversee the management of contracts and software licenses, ensuring compliance and optimal utilization, and collaborate with IT to support system integrations and resource allocation.
  • Provide timely resolution of system issues and end-user requests, minimizing downtime and ensuring a seamless experience for sales and marketing teams.

Requirements:

  • 7+ years of experience leading revenue operations, martech, or biztech systems in a SaaS or EdTech environment, with experience in both product-led and sales-led motions.
  • Strong understanding of Salesforce and its ecosystem, with a focus on revenue operations systems, and experience with CPQ and SFCC.
  • Experience with marketing automation platforms (HubSpot), sales/support automation (Revenue.io, ChurnZero), and data enrichment tools (ZoomInfo, RingLead).
  • Proven ability to lead cross-functional teams, mentor direct reports, and manage projects that deliver measurable business outcomes.

What We Offer:

  • Comprehensive medical, dental, and vision coverage.
  • Four weeks of paid parental or medical leave.
  • Flexible PTO policy, sick time, and eight paid holidays.
  • 401(k) retirement plan with immediate vesting and up to 5% matching contributions.
  • One free course each year after 90 days.
  • Tuition assistance to support your continued education and professional growth.


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