Retail Sales Specialist
4 weeks ago
As a Retail Sales Specialist in our home theater department, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain expert-level knowledge of all products in the home theater category, including specifications, features and benefits. You'll also use effective time management strategies to optimize daily tasks and responsibilities.
Key Responsibilities
- Engage with customers in the home theater department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
- Stay informed about the latest technology trends and products through continuous learning and professional development
- Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
- Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
- Maintain department merchandising and readiness to serve customers
- Train other sales floor personnel on how to be successful in the department
Requirements
- 1 year of experience building complex solutions in sales, customer service or related fields
Preferred Qualifications
- 1 year of leadership experience in related field or military leadership equivalent
- 1 year of experience selling in premium products, luxury brands and/or custom design environments
- 1 year of experience in customer relationship management (CRM)
What We Offer
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Best Buy is an equal opportunity employer.
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