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Front Desk Dental Representative

3 weeks ago

Chicago, Illinois, United States Secure Dental Full time
About Secure Dental

At Secure Dental, we prioritize personalized care, remarkable dentistry, and a commitment to excellence in everything we do. Our mission is to transform lives through the power of smiles, guided by core values of inspiration, accountability, transparency, discipline, alignment, and results-oriented approach.


Job Description

We are seeking an exceptional Front Desk Representative to join our dental team. As a key member of our front office, you will provide seamless support to patients, ensuring their needs are met with warmth, professionalism, and expertise.


Responsibilities and Tasks
  • Maintain accurate patient records, ensuring timely updates and accessibility.
  • Process registrations, verify insurance benefits, and enter relevant data into our system with precision and efficiency.
  • Communicate financial options, process cash and card payments, and reconcile daily transactions with attention to detail.
  • Maintain a clean and organized front desk area, adhering to high standards of professionalism and appearance.

Qualifications and Requirements
  • High school diploma or equivalent required; 1 year of front desk experience in a medical or dental office preferred.
  • Demonstrated ability to work effectively in a team environment, prioritizing tasks and managing competing demands with poise and composure.
  • Strong computer skills, including proficiency in MS Office Suite, Windows, and Google Suite.
  • Excellent organizational and administrative skills, with a keen eye for detail and a commitment to accuracy.
  • Outstanding written and verbal communication skills, enabling effective interaction with patients, staff, and external partners.

Compensation and Benefits
  • Salary: $48,000 - $65,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including health insurance, 401(k) retirement plan, and paid time off.
  • Ongoing professional training and development opportunities, fostering growth and career advancement within the company.
  • A dynamic and supportive work environment, emphasizing teamwork, respect, and open communication.