Front Desk Representative

2 days ago


Chicago, Illinois, United States Courtyard Midway Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Courtyard Midway. As the first point of contact for our guests, you will play a vital role in creating a welcoming and memorable experience.

Your primary responsibilities will include:

  • Providing exceptional guest service and resolving any issues that may arise during their stay.
  • Registering guests, handling room assignments, and ensuring seamless check-in and check-out processes.
  • Maintaining accurate records, updating systems, and adhering to hotel policies and procedures.

To be successful in this role, you must possess excellent communication and problem-solving skills, with the ability to work effectively under pressure.



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