Client Manager

2 weeks ago

Flowood Mississippi, United States Allied Universal Full time
About the Role

We are seeking a highly skilled and experienced Client Manager to lead our business segment in a designated region. As a Client Manager, you will be responsible for enhancing client experiences, building long-term meaningful client relationships, and engaging with employees who deliver our services in the field.

Key Responsibilities
  • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results.
  • Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business.
  • Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention.
  • Engage regularly with clients to share expertise and enhance the value of Allied Universal's offering.
  • Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner.
  • Manage the delivery of services through subordinate teams and fill in for the Branch Manager/Director of Operations in their absence or as requested or required.
  • Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.
  • Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability.
  • Capably utilize WinTeam for scheduling and billing, and to produce reports that require interpretation and action for effective business management.
Additional Responsibilities
  • Enforce Allied Universal's policies as outlined by the handbooks and executive memos.
  • Work with all levels in the organization to identify, analyze, and solve problems and create opportunities for continuous improvement.
  • Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from face-to-face meetings.
  • Maintain confidentiality of all information and data.
  • Keep records and prepare accurate and timely reports both manually and through automated methods.
  • Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness.
  • Perform other related duties and responsibilities as assigned or required.
  • Actively participate in community and business-related organizations.
Qualifications

The ideal candidate will possess a Bachelor's degree in Criminal Justice, Business Administration, or a related field, plus at least 3 years of experience in a service industry. Contract, proprietary security services, or military/law enforcement experience is desired. In addition, we require the following skills:

  • Previous Customer Service, Account Management, Sales, Facilities Management, Military, or Law Enforcement experience preferred.
  • Proven strong service orientation, excellent interpersonal, leadership, and organizational skills.
  • Ability to develop and grow client relationships.
  • Ability to make decisions and conduct courageous conversations.
  • Manage multiple tasks with the ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
  • Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have an impact on our service image or brand.
  • In-depth understanding of financial performance.
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
Key Competencies
  • Interpersonal Skills
  • Deliver Results
  • Client Focus
  • Time Management
  • Financial Management
  • Problem Solving
  • Conflict Management
  • Timely Decision Making
  • Accountability

  • Client Services Coordinator

    4 weeks ago

    Flowood, Mississippi, United States Mom to Virtual Assistant Full time

    Position OverviewWe are seeking a dedicated Client Services Coordinator for a financial services organization. This role is essential in ensuring the smooth operation of client interactions and administrative support.Key Responsibilities1. Facilitate the creation of financial strategies for both individuals and corporate clients.2. Assess and track the...

  • Client Relationship Manager

    4 weeks ago

    Mississippi City, Mississippi, United States Veolia WTS Full time

    Position OverviewWe are seeking a dedicated professional to enhance our Account Management Team's efforts in delivering innovative solutions for water and process treatment.This role focuses on fostering strong client relationships while providing expert guidance on advanced equipment and chemical treatment strategies across various sectors. Our Account...

  • Business Development Manager

    4 weeks ago

    Flowood, Mississippi, United States Allied Universal Full time

    About the RoleWe are seeking a highly skilled and experienced Client Manager to lead our business segment in a designated region. As a Client Manager, you will be responsible for enhancing client experiences, building long-term meaningful client relationships, and engaging with employees who deliver our services in the field.Key ResponsibilitiesSet the...

  • Travel Nurse RN

    2 weeks ago

    Flowood, Mississippi, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - ICU Specialist to join their team for a 13-week contract in Mississippi.Job Summary:We are looking for a highly motivated and experienced ICU Registered Nurse to provide high-quality patient care in a fast-paced Intensive Care Unit environment. The ideal...

  • Client Intake Coordinator

    4 weeks ago

    Flowood, Mississippi, United States Derek L. Hall, PLLC Full time

    Join our expanding legal team at Derek L. Hall, PLLC as a full-time Legal Onboarding Specialist. In this pivotal role, you will engage with potential clients, understanding their unique situations and guiding them through the initial stages of our legal services. Your responsibilities will include managing the onboarding process for new clients, performing...

  • Legal Client Intake Coordinator

    4 weeks ago

    Flowood, Mississippi, United States Derek L. Hall, PLLC Full time

    Derek L. Hall, PLLC is actively seeking a dedicated and detail-oriented Legal Client Intake Coordinator to enhance our expanding legal practice. In this pivotal role, you will engage with potential clients, demonstrating empathy while gathering essential information about their cases. Your responsibilities will include managing the onboarding process for new...

  • Legal Client Relations Specialist

    4 weeks ago

    Flowood, Mississippi, United States Derek L. Hall, PLLC Full time

    Join our expanding legal practice as a full-time Client Intake Coordinator. In this pivotal role, you will engage with potential clients, demonstrating empathy while gathering essential information about their cases. You will oversee the onboarding process for new clients, ensuring accurate data entry, and assist our attorneys in scheduling and managing...

  • New Client Onboarding Associate

    4 weeks ago

    Flowood, Mississippi, United States Derek L. Hall, PLLC Full time

    At Derek L. Hall, PLLC, we are expanding our legal team and are in search of a dedicated full-time Client Intake Coordinator. In this role, you will engage with potential clients, demonstrating empathy while gathering essential information about their cases. You will oversee the onboarding process for new clients, ensuring accurate data entry, and assist our...

  • Client Relationship Manager

    4 weeks ago

    Brandon, Mississippi, United States Hilb Group Full time

    Position Summary:At Hilb Group, we understand that our team members are vital to our success. We foster a culture centered on service excellence and high performance, promoting both career advancement and professional growth. We are currently in search of a dedicated and driven Client Relationship Manager specializing in Commercial Insurance to become part...

  • Veterinary Front Desk Associate

    2 weeks ago

    Flowood, Mississippi, United States Flowood Pet Hospital & Resort Full time

    About This OpportunityFlowood Pet Hospital and Resort is a leading animal veterinary care facility seeking a skilled and compassionate Receptionist to join our team. As a Receptionist, you will play a vital role in providing exceptional customer service, ensuring seamless communication with clients, and supporting the overall operations of our hospital.Key...

  • Financial Services Coordinator

    2 weeks ago

    Flowood, Mississippi, United States Mom to Virtual Assistant Full time

    Job SummaryWe are seeking a highly skilled and organized Client Services Assistant to join our team at Mom to Virtual Assistant. The ideal candidate will have experience in finance and excellent communication skills.Key ResponsibilitiesCoordinate the development of financial plans for individuals and businessesMonitor plan performance and interact daily with...

  • Client Care Coordinator

    1 month ago

    Flowood, United States Paul Davis Restoration of Central Mississippi Full time $35,000 - $45,000

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentPosition: Client Care CoordinatorWhat does a Client Care Coordinator with Paul Davis do? Answer incoming calls on office and mobile lines Complete intake for new losses Initiate, maintain and bring to conclusion communication...

  • Vice President, Client Technology Liaison

    4 weeks ago

    Flowood, Mississippi, United States Broadridge Financial Solutions , Inc. Full time

    Position Overview:We are seeking a Vice President, Client Technology Liaison to become a vital part of our team at Broadridge Financial Solutions, Inc.. This role is designed for a professional who is passionate about fostering relationships and driving technology initiatives that align with client needs.Key Responsibilities:Develop a comprehensive...

  • Client Services Specialist

    4 weeks ago

    Jackson, Mississippi, United States Mom to Virtual Assistant Full time

    Position OverviewWe are seeking a dedicated Client Services Specialist for a prominent insurance firm. This role is essential in ensuring client satisfaction and operational efficiency. If you are passionate about providing exceptional service, we encourage you to consider this opportunity.Key Responsibilities- Facilitate the creation of financial strategies...

  • Full-time Client Services Assistant

    4 weeks ago

    Flowood, United States Mom to Virtual Assistant Full time

    Job DescriptionJob DescriptionWe are in the process of staffing a Client Services Assistant for a financial firm in Flowood, Mississippi. The client needs someone to handle the following responsibilities. If you are interested, please complete the application.NEEDSCoordinate development of financial plans for individuals and businessesMonitor plan...

  • Intensive Care Unit Nurse

    1 week ago

    Flowood, Mississippi, United States HealthEcareers - Client Full time

    Job Title: Intensive Care Unit NurseWe are seeking a skilled Intensive Care Unit Nurse to join our team at a top-rated hospital in Flowood, MS.Job Summary:This is a travel nursing opportunity for a dedicated and compassionate ICU RN to provide high-quality patient care in a fast-paced environment.Responsibilities:Provide direct patient care to critically ill...

  • Travel Nurse RN ICU

    2 days ago

    Flowood, Mississippi, United States HealthEcareers - Client Full time

    Job Title: ICU Travel Nurse RNCore Medical Group is seeking a skilled ICU Travel Nurse RN to join their team in Flowood, Mississippi.Job Summary:We are looking for a highly motivated and experienced ICU Travel Nurse RN to work in our Intensive Care Unit. The ideal candidate will have a strong background in critical care and be able to work effectively in a...

  • Client Services Representative I

    2 weeks ago

    Pascagoula, Mississippi, United States Canon Solutions America, Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Services Representative I to join our team at Canon Solutions America, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the prompt delivery of various on-site work assignments.Your ImpactAs a Client...

  • Complimentary Hospitality Attendant

    3 weeks ago

    Flowood, Mississippi, United States Sheraton Flowood Full time

    Job Summary:The Complimentary Hospitality Attendant is responsible for delivering exceptional service to guests in a fast-paced and dynamic environment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a team.Responsibilities:Shift Schedule: Friday, Saturday, Sunday, and Monday,...

  • Event Operations Manager/ Senior Event Operations Manager

    3 weeks ago

    Flowood, Mississippi, United States RMC, Your Destination Connection Full time

    About RMC, Your Destination ConnectionRMC, Your Destination Connection, a leading Destination Management Company, is seeking an experienced Event Operations Manager/ Senior Event Operations Manager to join our team. As a Fortune 5000 Inc and Global Stevie award Winner for Great Employers, we pride ourselves on delivering exceptional experiences for our...