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Customer Service Representative
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About ReVision Energy
ReVision Energy is a leading provider of solar energy solutions, dedicated to empowering individuals and communities to take control of their energy future.
Job Summary
We are seeking a highly organized and detail-oriented Customer Care Specialist to join our team. As a key member of our Service team, you will be responsible for receiving and resolving customer service inquiries, troubleshooting issues, and providing exceptional support to our customers.
Key Responsibilities
- Respond to customer service inquiries in a timely and professional manner
- Diagnose and troubleshoot technical issues with customers
- Collaborate with internal teams to resolve customer issues
- Document and update customer records in our database
- Provide exceptional customer service and support
Requirements
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Proficiency in computer software and applications
Preferred Qualifications
- Experience in customer service or technical support
- Knowledge of renewable energy technologies
- Ability to work independently and as part of a team
What We Offer
ReVision Energy offers a competitive salary and benefits package, as well as opportunities for professional growth and development.