HVAC Service Technician
4 days ago
The Field HVAC Service Technician is a critical role at XeteX Inc, responsible for providing top-notch service and support to customers across the country. This position requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities- Provide technical support to customers via phone, email, or in-person visits.
- Plan and execute field repairs on XeteX equipment, ensuring prompt and professional solutions.
- Manage new installations at customer locations, ensuring seamless integration and minimal downtime.
- Travel to customer sites to provide warranty and technical support, as needed.
- Assist in training XeteX employees on service tasks and champion customer feedback for continuous improvement.
- Participate in customer visits and presentations, showcasing XeteX's expertise and solutions.
- 2-year HVAC certificate or equivalent experience.
- EPA or 608 Certification.
- BS in Mechanical, Electrical, or HVAC Engineering (preferred).
- 5 years minimum HVAC industry experience and/or DDC Controls experience.
- Detail-oriented, with strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to exercise independent judgment and work with minimal supervision.
- Working knowledge of Microsoft Office products.
- Ability to travel independently up to 40%.
- Ability to frequently sit, stand, walk, reach, climb, or balance.
- Must be able to climb a ladder to access equipment.
- Ability to regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 75 pounds.
XeteX Inc is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We offer a comprehensive benefits package, including medical, dental, vision, and 401K with company match.
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HVAC Service Technician
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