Security Manager

3 weeks ago


Cripple Creek, United States Bronco Billy's Casino Full time
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  1. Provides leadership in the protection of casino guests and employees. Responds promptly to requests for emergency or security assistance.
  2. Oversees all staff in the Security Department. Directs and develops an effective staff by hiring, training, scheduling, disciplining, completing time card approvals, and conducting performance management.
  3. Develops staff to meet and exceed performance expectations by establishing and maintaining positive work morale and effective employee relations.
  4. Ensures compliance with established policies and procedures by verifying all employees are informed of company and department policies and procedures.
  5. Ensures appropriate escorts during any transfer of money/assets throughout the casino. Provides assistance for lifting/carrying money/assets for fills or cage transfers to designated locations.
  6. Ensures casino parking lots are patrolled as directed, including customer vehicles, shuttles, and charter buses to ensure the safety and security of guests and employees, and for compliance with casino security policies and procedures.
  7. Works with local law enforcement and emergency services in a professional manner.
  8. Responds to and controls emergency situations to minimize risk to guests and employees.
  9. Ensures Security personnel maintain a high degree of professionalism by adhering to all laws, regulations, and internal policies and procedures.
  10. Ensures the casino and hotel are monitored continuously for potential problems occurring with excessive alcohol consumption and/or unacceptable behavior, and acts to remedy situations.
  11. Ensures employees wear and maintain all uniforms properly, including nametags and gaming license.
  12. Communicates with employees through two-way radio communications and ensures prompt responses for security or emergency assistance.
  13. Ensures that Security personnel are trained on how to properly fill out Incident Reports for both guests and employees. Reviews Incident Reports before turning them into Human Resources.
  14. Performs all responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
  15. Performs other duties, including special projects, as needed and directed.


QUALIFICATION REQUIREMENTS: Demonstrated experience providing technical direction to co-workers in security operations, preferably in a gaming environment. Demonstrated experience working under pressure and maintaining a calm demeanor in stressful situations.

EDUCATION AND/OR EXPERIENCE: Graduation from High School or equivalent. Two (2) or more years of recent and related security experience, preferably within a gaming environment. One (1) or more years of experience in a supervisory or managerial role.

LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.

REASONING ABILITY: Makes recommendations, beyond the scope of essential duties, which may positively or negatively impact the operation of other departments.

OTHER SKILLS/ABILITIES:The ability to maintain composure in stressful situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License. Must be at least twenty-one (21) years of age.

PHYSICAL DEMANDS: Essential duties involve standing and sitting for an entire work shift with standard breaks. Essential duties include climbing stairs, stooping, bending, stretching, reaching, and pushing money carts weighing over 1500 pounds with help. Essential duties require lifting up to 30 pounds and working any day of the week, including any shift of the day with additional hours occasionally required.

WORK ENVIRONMENT: Essential duties involve working in an inside office environment and casino environment that is surrounded by large numbers of people and loud noises. Immediate work areas may be subject to warm or cold temperature changes. Essential duties involve working with large numbers of people while primarily in an inside environment.

MATERIALS AND EQUIPMENT DIRECTLY USED: Equipment used includes but is not limited to: portable two-way radios, computers, emergency first aid equipment, and fire control panel.

COMPENSATION AND BENEFITS:

$60K+ annually based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.
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