Process Improvement Specialist

3 days ago


Baltimore, Maryland, United States ADAGE INNOVATIONS INC Full time

We are seeking a talented Process Improvement Specialist to join our team at ADAGE INNOVATIONS INC. This is an exciting opportunity for a motivated and experienced professional to work closely with clients in the state and local government sectors, particularly in the transportation sector.

Key Responsibilities
  • Participate in project preliminary planning activities
  • Conduct project feasibility and cost-benefit analysis and provide reports to decision-makers
  • Transition projects from idea or concept through preliminary planning and project charter
  • Assist with project scope definition and management plan
  • Capture requirements related to the different levels of influence between stakeholders
  • Facilitate elicitation sessions with large groups of stakeholders
  • Understand and communicate information on requirements to the project team
  • Determine modeling techniques to use (i.e., use cases, workflow, swim lanes, diagrams)
  • Develop and utilize modeling tools and techniques to communicate with stakeholders
  • Develop, maintain, and present requirement documents - business, functional, non-functional
  • Use JIRA to manage the lifecycle of requirements
  • Conduct quality review walkthroughs of business requirements documentation
  • Facilitate and obtain signoff on requirements documentation
  • Implement and enforce a change management procedure for requirements documentation
  • Analyze business issues to translate business needs into understandable requirements
  • Operate as a spokesperson for business owners to communicate solutions
  • Help determine whether new IT solutions will improve productivity
  • Elicit and document existing business models and workflows with applicable SMEs
  • Produce high-level outline designs or use cases to aid in the definition of requirements
  • Provide client support and consultation for IT issues
  • Identify benefits of potential project deliverables, and performance metrics
  • Facilitate communication and project meetings in the absence of the project manager
  • Provide post-project implementation support
  • Perform other duties as assigned

The salary range for this position is $120,000 - $180,000 per annum, depending on experience. ADAGE INNOVATIONS INC. offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.



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