H-E-B eStore In-Store Shopper

5 days ago


La Grange, United States H-E-B Full time

About the Role

H-E-B is seeking a highly motivated and customer-focused eStore In-Store Shopper to join our team. As an eStore In-Store Shopper, you will play a critical role in ensuring that our customers receive exceptional service and that their online orders are fulfilled accurately and efficiently.

Key Responsibilities

  • Select, sort, and unload items to complete eCommerce online orders
  • Provide superior customer service, answering product-related questions, locating products, and helping in-store customers as needed
  • Make decisions on customers' behalf if requested item is unavailable
  • Communicate continuously with department managers and partners to locate product
  • Minimize shrink through careful handling of product
  • Follow Standard Operating Procedures (SOPs) and achieve productivity standards
  • Perform eStore Curbie duties as needed

Requirements

  • Minimum age 16
  • High school diploma or equivalent (preferred)
  • 3+ months of experience as a Curbie or related experience
  • Experience in personal shopping a plus
  • Completion of all required training upon hire (e.g., Alcohol Seller's Training)

What We Offer

  • Opportunity to work in a fast-paced and dynamic environment
  • Chance to develop customer service and problem-solving skills
  • Competitive compensation and benefits package
  • Opportunity to become an owner in the company

Working Conditions

  • Ability to work in varying conditions, including hot, wet, and cold environments
  • Constantly walk, reach at waist, grasp
  • Frequently reach at knees, push/pull with arms
  • Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements
  • Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs


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