Grocery Shopper

Job Summary

The PT Shopper PFS Associate will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. This role will involve greeting customers, accurately matching items from their shopping lists, and assisting with order pickup.

Key Responsibilities

• Greet all customers and provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products
• Bag or package merchandise according to established company policies and procedures
• Maintain a neat, clean appearance at all times
• Observe and follow all company policies and procedures, including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assist in special projects and perform other functions as assigned

Requirements

• Excellent interpersonal, organizational, communication, and customer service skills
• Problem solver who is willing to learn multiple tasks and technical requirements
• Ability to use computers and other communication systems required to perform job functions
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation
• Must meet the company performance standards for the job, including but not limited to regular attendance
• Must be able to use, or learn to use, the equipment and tools used to perform this job

Physical Requirements

• Shift Hours: Minimum 4-hour shifts or more depending upon business needs
• Job Cycles: Continual Max
• Lift/carry: 50 lbs.
• Stand 55%, Sit 0%, Walk 45%
• Category IV: Lifting, carrying, P/P up to 50 lbs.
• Max Pull static: 20 lbs.
• Perform repetitive hand motions using various equipment
• Frequently reaching at waist level and occasionally above shoulder or below waist level
• Can gather up to five shopping carts at a time and push them to designated areas
• Sufficient visual acuity to read display screens, check ID cards, PC screens, invoices, etc.
• Exposure to weather conditions