IT Asset Manager Process Owner
3 weeks ago
Job Summary:
We are seeking an experienced IT Asset Manager Process Owner to join our team at Insight Global. As a key member of our organization, you will be responsible for implementing, documenting, and managing our asset and configuration management program.
Key Responsibilities:
- Develop and implement hardware and software asset management processes and improvements.
- Collaborate with stakeholders to define and document asset management requirements and workflows.
- Establish and update hardware and software lifecycle processes from acquisition to disposal.
- Develop and implement inventory management processes for hardware and software assets.
- Ensure accurate and up-to-date inventory records.
- Develop, document, and maintain process standards and workflows for asset and configuration management.
- Manage and improve interactions between Asset and ITIL processes.
- Implement and update control processes to ensure compliance with organizational policies.
- Conduct regular audits of IT assets to ensure data accuracy and compliance with internal policies and regulatory requirements.
- Provide ongoing training and support to users and administrators.
Requirements:
7+ years of experience in IT asset management, with a focus on process development and implementation.
Proficiency with ServiceNow IT asset management capabilities.
Excellent analytical, problem-solving, and decision-making skills.
Experience with ITIL process framework and best practices.
Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Knowledge of regulatory requirements and best practices in IT asset management.
Ability to demonstrate managing large organizational changes with excellent collaboration skills.
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