Retail Art Supplies Supervisor

2 weeks ago


Cincinnati, Ohio, United States Plaza Artist Materials Full time

Position Overview

Location

Plaza Art Kenwood

Role Summary

The individual in this role will assist the store manager in overseeing daily operations, mentoring team members, and providing outstanding customer service in the retail of artistic materials and custom framing services.

Key Responsibilities

  • Develop and maintain expertise in art supplies and creative products.
  • Implement opening and closing protocols in accordance with company guidelines.
  • Manage financial transactions and ensure accuracy in receipts.
  • Evaluate and guide staff performance.
  • Support the training and development of new team members.
  • Oversee inventory management, including stock counts and pricing adjustments.
  • Stay updated on product availability to enhance sales and customer satisfaction.
  • Design custom framing options to elevate service quality.
  • Assist customers with their purchases and inquiries.
  • Efficiently manage special orders and merchandise transfers.
  • Communicate current promotions and sales to customers.
  • Process various payment methods, including cash and credit transactions.
  • Handle returns, exchanges, and store credits professionally.
  • Receive and organize incoming shipments accurately.
  • Maintain a professional demeanor towards all stakeholders.
  • Comply with company policies and operational procedures.
  • Perform additional duties as assigned by the Store Manager.

Qualifications

Skills and Competencies

  • Strong written and verbal communication abilities.
  • Proven leadership skills with the ability to motivate a team.
  • Excellent interpersonal skills for engaging with diverse individuals.
  • Ability to manage multiple tasks while being detail-oriented and self-motivated.
  • Confidence and adaptability in executing strategies.
  • Reliable with sound decision-making capabilities.
  • Quick learner with the ability to train others effectively.
  • Physical stamina and basic proficiency in computer and math skills.

Experience

  • Ideal candidates will have prior experience in retail management, customer service, and staff oversight, along with a background in art supplies.


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