Operations Manager

22 hours ago


Hanover, Pennsylvania, United States Campbell Soup Company Full time
Job Summary

We are seeking a highly skilled and experienced Production Operations Manager to join our team at Campbell Soup Company. As a key member of our leadership team, you will be responsible for leading and directing all production operations for our designated business unit, ensuring the delivery of high-quality products in a safe and efficient environment.

Key Responsibilities
  • Lead and direct all production operations, working effectively through supervisors/team leaders to accomplish plant KPIs.
  • Execute strategic planning for the organization, ensuring current and future investments drive performance improvements in the immediate and extended future.
  • Ensure effective employee relations, providing employee coaching and development, making employment decisions, and resolving employee issues through problem resolution.
  • Implement effective training programs to develop leadership and technical skills within both the salaried and hourly workforce.
  • Work closely with Safety lead and corporate Safety resources to maintain a safe work environment for employees, achieving defined LTI goals, OSHA recordable, and other defined measures.
  • Ensure all quality standards are maintained and executed within operation, while there is a quality staff, it is the ultimate responsibility of the Production Operations Manager to ensure quality products are produced that meet both regulatory and customer expectations.
  • Lead the facility team on a path to achieving standard or better productivity as defined by throughput, material usage, and direct and indirect labor usage.
  • Ensure capital projects make the best use of company funds, and targets product quality and productivity improvements, managing the condition and eventual retirement of all capital assets.
  • Primarily responsible for ensuring that appropriate engagement and teambuilding with employees is maintained, responsible for maintaining a cohesive employee working environment.
  • Champion for developing and maintaining a strong "Continuous Improvement" culture within Hanover by continually working to develop a mindset within the leadership and the facility to seek continuous improvement opportunities.
  • Partner with planning organization to understand and meet short- and long-term customer service targets.
  • Evaluate and implement opportunities to optimize staffing approach, to include consideration of alternative work schedules to increase employee engagement while working with HR to maintain a positive employee relations environment.
  • Manage departmental performance measures, including visual controls, and provide regular progress reports to managers/staff.
  • Meet production goals/objectives relative to schedule attainment, operating efficiencies, yields, labor utilization, etc.
  • Lead all continuous improvement activities and initiatives for his/her respective operation and is a team member/resource to the cross-functional Daily Direction Setting (DDS) Team.
  • Develop and implement effective communication plans to keep direct and indirect reports well-informed regarding business objectives, results, initiatives, changes, etc.
  • Proactively manage safety programs and initiatives, driving a "zero accident, zero lost time" expectation to the production floor.
  • Develop and maintain the budget and labor schedules for the operation, tracks actual performance vs. plan using Key Performance Indicator (KPI) metrics, and implements corrective action as necessary to ensure that annual objectives can be achieved.
  • Interpret and enforce Company policies and procedures, holds employees fully accountable for complying with these standards, resolves employee relations issues, questions, and complaints, and maintains a positive employee relations environment.
  • Update senior plant management on business results, concerns, and needs on an ongoing basis.
  • Responsible for all other duties as assigned.
Job Complexity
  • Has 24-hour accountability for the operation, must be available round-the-clock to provide guidance and direction and address any issues that impact the production process.
  • Responsible for the daily management of the operation, as well as for strategic planning, budgeting, enabler identification and execution, capital projects, etc.
  • Must possess the ability to overcome resistance to organizational change, influence hourly and salaried employees to embrace it, and lead the change initiative.
  • Must be able to manage multiple projects simultaneously and prioritize based on business needs.
  • Must develop and maintain rapport with employees at all levels of the Campbell Snacks organization to drive results, must interface effectively with multiple departments/functions in the plant, as well as Corporate Product Development, Engineering, etc.
  • Must possess the ability to train a diverse group of salaried and hourly employees, adapting training programs and presentation style to fit the audience.
Minimum Qualifications
  • High school diploma or GED
  • 8+ years of progressively more responsible manufacturing/management experience
Preferred Qualifications
  • B.A. degree in Business Administration, Engineering, or technical field
  • 8+ years of progressively more responsible manufacturing/management experience in a food or CPG industry, prior high performance work systems experience highly desirable
  • Cross-functional operations experience with a proven track record of delivering successful business results in the areas of schedule attainment, safety, quality, and cost
  • Previous experience managing/supervising large groups of employees (i.e., >50) in a non-union manufacturing environment
  • Comprehensive knowledge of OSHA standards, HACCP guidelines, Good Manufacturing Practices (GMPs), etc.
  • Ongoing passion to identify continuous improvement opportunities and lead initiatives to deliver bottom-line results, must be a change agent
  • Outstanding analytical, problem-solving, and decision-making skills
  • Previous experience working in a Lean manufacturing environment employing Six Sigma concepts preferred
  • Six Sigma Green Belt and/or Black Belt certification preferred
  • Excellent communication skills (both verbal and written), must possess strong training/facilitation skills
  • Computer proficiency in Windows-based software applications (i.e., Word, Excel, PowerPoint, etc.)
  • Ability to thrive in a fast-paced, team environment
  • Possess a "hands on"/lead by example type personality
  • Drive for results
Working Conditions

The working environment includes both office and plant floor settings, exposure to industrial noise, forklift traffic, moving mechanical parts, and temperature extremes occurs in operating areas of the plant.

Compensation and Benefits

The target base salary range for this full-time, salaried position is between $85,900-$140,800. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k, and wellness benefits beginning on the first day of employment.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.


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