Lowes Foods Guest Service Supervisor PT
4 days ago
About the Role:
We are currently seeking an experienced Guest Service Supervisor PT to join our team at Lowes Foods. As a key member of our cash office team, you will be responsible for supervising guests, maintaining sales data, processing invoices, and handling cash and beer/wine payments.
Responsibilities:
- Cash Management:
- Maintain accurate sales information and process invoices and transfers.
- Prepare weekly cash reports and documentation according to policy.
- Process beer/wine payments and handle cashier support activities.
- Cash Office Operations:
- Secure the cash office and store funds, maintaining accountability standards for cashier tills.
- Order front-end and cash office supplies as needed.
- Guest Service and Performance:
- Monitor and analyze Operator Activity Reports to ensure efficient guest service.
- Perform surprise audits and accuracy checks to maintain high-quality performance.
- Other Responsibilities:
- Process guest orders to meet No Noticeable Wait policy requirements.
- Perform other duties assigned by management to ensure seamless operations.
Requirements:
- Friendly and outgoing personality with excellent communication skills.
- Ability to work well with others and supervise, train, and develop team members.
- Physical ability to lift 25 lbs occasionally and 15 lbs constantly.
- Knowledge of front-end operations and ability to use math skills successfully.
- Must be at least 18 years old and able to stand for extended periods.
- Effective communication and guest service skills, with ability to work well with computers.
Salary Range:$40,000 - $50,000 per annum, based on experience and qualifications.
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