Raleigh Cash Office Assistant

3 weeks ago


Knightdale, North Carolina, United States Lowes Foods Full time

Company Overview:

At Lowes Foods, we strive to deliver exceptional guest service standards. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our cash office.

Job Summary:

We are seeking a highly skilled and motivated individual to fill the position of Guest Service Supervisor PT. This role is responsible for supervising guests, maintaining sales data, processing invoices, and handling cash and beer/wine payments. The ideal candidate should possess excellent communication skills, ability to work well under pressure, and be physically able to lift 25 lbs occasionally and 15 lbs constantly.

Key Responsibilities:

  • Sales and Cash Management:
    • Maintain accurate sales information and process invoices and transfers.
    • Prepare weekly cash reports and documentation according to policy.
    • Process beer/wine payments and handle cashier support activities.
  • Cash Office Security:
    • Secure the cash office and store funds, maintaining accountability standards for cashier tills.
    • Order front-end and cash office supplies as needed.
  • Guest Service and Performance Reports:
    • Monitor and analyze Operator Activity Reports to ensure efficient guest service.
    • Perform surprise audits and accuracy checks to maintain high-quality performance.
  • Additional Responsibilities:
    • Process guest orders to meet No Noticeable Wait policy requirements.
    • Perform other duties assigned by management to ensure seamless operations.

Qualifications and Requirements:

  • Friendly and outgoing personality with excellent communication skills.
  • Ability to work well with others and supervise, train, and develop team members.
  • Physical ability to lift 25 lbs occasionally and 15 lbs constantly.
  • Knowledge of front-end operations and ability to use math skills successfully.
  • Must be at least 18 years old and able to stand for extended periods.
  • Effective communication and guest service skills, with ability to work well with computers.

Estimated Salary:$35,000 - $45,000 per annum, depending on experience and qualifications.



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