Retail Operations Supervisor
2 weeks ago
Job Overview
We are seeking a skilled and detail-oriented Retail Operations Supervisor to join our team at Lowes Foods. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.
About the Role
The successful candidate will be responsible for supervising cashiers, managing sales-related assets, and maintaining accurate records of financial transactions. They will also oversee daily operations, ensuring that all tasks are completed efficiently and effectively.
Responsibilities
- Sales and Cash Management: Prepare weekly cash reports, maintain sales records, process invoices and transfers, and handle beer/wine payments.
- Cash-Related Activities: Prepare bank deposits, oversee activities to support cashier functions, handle payroll check approval/cashing, ensure accurate daily cash counts, and process guest needs such as money orders and stamps.
- Cash Office Security: Maintain accountability standards of cashier tills, ensure security of the cash office and store funds, and manage supplies needed for front-end and cash office operations.
- Performance Reports and Analysis: Monitor and analyze Operator Activity Reports, perform surprise cashier till audits, detail tape audits, and accuracy checks, and maintain daily front-end schedules.
- Additional Responsibilities: Process guest orders to ensure No Noticeable Wait policy implementation and perform other duties assigned by management.
Requirements
- Friendly and outgoing personality.
- Ability to work well with others.
- Ability to lift 25 lbs occasionally and 15 lbs constantly.
- Ability to read and understand information and direction.
- Knowledge of front-end operations.
- Ability to supervise people, including training and development.
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Effective communication and guest service skills.
- Must be at least 18 years old.
- Ability to stand for extended periods.
- Demonstrate successful use of math skills.
- Ability to work well with computers.
Salary Range: $45,000 - $60,000 per year, depending on experience.
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