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Friendly Store Associate and Customer Service Representative

2 months ago


Leesburg, Virginia, United States Sprouts Farmers Market Full time
Job Description:

We are seeking a highly skilled and customer-focused individual to join our team as a Self-Checkout Host at Sprouts Farmers Market. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Oversee self-checkout units and ensure complete customer satisfaction through prompt and friendly service.
  • Answer questions and assist with issues that arise, including large items, scanning/weighing issues, payment issues, etc.
  • Monitor scanning activity to ensure scanning accuracy.
  • Operate front-end equipment, including registers, calculators, and scanners.
  • Be dependable and reliable, with the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
Requirements:
  • Proficient in cash handling and mathematical skills.
  • Ability to stand for long periods, up to 50 hours without mechanical assistance.
Benefits:
  • In addition to a rewarding career, Sprouts offers a comprehensive program to support you and your family, including a sick time plan, flexible schedules, and employee assistance programs.
  • Affordable benefit coverage, including medical, dental, and vision.
  • Health Savings Account with company match.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.
  • Company-paid short-term disability coverage.
  • Paid holidays.