Pharmacy Customer Service Representative

2 weeks ago


Leesburg, Virginia, United States Walgreens Full time
Job Summary

As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers. Your primary focus will be on providing accurate and efficient pharmacy services, including filling prescriptions, answering customer questions, and resolving any issues that may arise.

Key Responsibilities:

  • Fills prescriptions accurately and efficiently, ensuring that all necessary information is entered correctly into the pharmacy system.
  • Provides excellent customer service, answering questions and resolving issues in a timely and professional manner.
  • Registers customer purchases on assigned cash register, collects cash, and distributes change as requested.
  • Processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Assists with exterior and interior maintenance, ensuring a clean and organized store environment.
  • Complies with all company policies and procedures, maintaining respectful relationships with coworkers.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills and computer skills.


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