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Automotive Service Technician

2 months ago

Springfield, Missouri, United States Purcell Tire & Rubber Company Full time
Job Overview

Objective

The primary goal is to deliver safe and high-quality automotive maintenance, diagnostics, and repairs for client vehicles.

Key Responsibilities

  • Conduct test drives and utilize diagnostic tools on customer vehicles.
  • Accurately identify issues related to check engine, airbag, antilock, and traction control indicators.
  • Diagnose and resolve problems causing vibrations and unusual noises.
  • Perform mechanical repairs on brake systems, suspension systems, cooling systems, electrical systems, and other critical automotive components.
  • Utilize checklists to ensure thorough examination of essential parts, including belts, hoses, steering mechanisms, spark plugs, brake and fuel systems, wheel bearings, and other potential trouble spots.
  • Execute wheel alignment services.
  • Conduct state safety and emissions inspections.
  • Carry out general service tasks as required.
  • Maintain tools and ensure a tidy work environment.
  • Adhere to Purcell's safety culture and execute all tasks in a safe manner.
  • Safeguard company assets.
  • Maintain regular attendance in line with the assigned schedule.
  • Meet the physical demands outlined in the job description.
  • Perform other essential and non-essential duties as directed by management.

Qualifications

Education, Experience, Licenses & Certifications Required

  • Minimum Education: Associate's Degree or completion of a Trade School program.
  • Minimum Job-Specific Experience: 3-5 years in a related field.
  • Driver's License: Required.
  • Other Certifications: Tire Industry Association ATS certification, ASE certifications, and vendor-specific training.

Knowledge, Skills, & Abilities (KSA's)

Job-Specific KSA's:

  • Understanding of the Tire & Automotive Industry, including tire brands, designs, and relevant safety and operational procedures.
  • Mechanical knowledge related to automotive vehicles, tools, repair, and maintenance.
  • Customer Service skills, including needs assessment and quality service standards.
  • Equipment Maintenance skills, including routine maintenance and identifying necessary repairs.
  • Repairing skills, utilizing appropriate tools for machine or system repairs.
  • Troubleshooting skills to identify and resolve operational errors.

Tools & Technology KSA's:

  • Equipment Selection skills to determine the necessary tools for specific tasks.
  • Phone Systems proficiency for effective communication.

Cognitive KSA's:

  • Critical Thinking skills to evaluate solutions and approaches to problems.
  • Problem Sensitivity to recognize potential issues.
  • Complex Problem Solving skills to analyze and implement solutions.
  • Deductive and Inductive Reasoning abilities to apply rules and draw conclusions from information.
  • Service Orientation to proactively assist others.

Communication KSA's:

  • English Language proficiency, including grammar and composition.
  • Active Listening skills to fully engage with others.
  • Effective Writing & Speaking skills tailored to audience needs.