Patient Care Coordinator
2 weeks ago
Location: Parma Health Center
Biweekly Hours: 80.00
Shift: 8AM-5PM
MetroHealth System is a leader in redefining healthcare by addressing the foundations of community health and well-being. Our mission is to improve health outcomes by providing access to resources, support, and enhancing communication with healthcare providers.
Job Summary:
As a Patient Navigator, you will play a critical role in helping patients and family members navigate the healthcare system. You will remove barriers to care, provide access to resources, and enhance communication with healthcare providers. You will uphold the mission, vision, values, and customer service standards of MetroHealth System.
Responsibilities:
- Help patients and family members navigate the healthcare system
- Remove barriers to care, including providing access to resources and support
- Enhance communication with healthcare providers
- Uphold the mission, vision, values, and customer service standards of MetroHealth System
Qualifications:
Required:
- High School Diploma or GED equivalent
- Good computer skills, including Microsoft Office software products
- Effective communication and interpersonal skills
- Ability to work in a team environment
- Culturally sensitive and comfortable working with a diverse urban population
- Organized and detail-oriented
- Able to work a flexible schedule, including some evenings or weekends
- Reliable transportation to make patient home visits as needed
Preferred:
- Bachelor's degree in a related field
- 5 years of medical healthcare experience
- Bilingual or multilingual skills
Physical Demands:
May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents. Ability to use computer.
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