Customer Experience Specialist

3 days ago


East Brunswick, New Jersey, United States Floor & Decor Holdings, Inc. Full time

Floor & Decor Holdings, Inc. seeks a Customer Experience Specialist to join its team of dedicated professionals. As a key member of the sales floor team, this individual will be responsible for delivering exceptional customer experiences by understanding customer needs and preferences, making product recommendations, and resolving any issues that may arise.

The estimated salary for this role is $15.30 per hour, with opportunities for career advancement and bonus incentives. In addition to a competitive compensation package, employees enjoy various benefits, including a 401(k) plan, employee stock purchase plan, and medical, dental, and vision insurance.

To succeed in this position, candidates must possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Key responsibilities include maintaining a clean and organized sales floor, processing customer transactions accurately, and providing exceptional customer service.

Floor & Decor Holdings, Inc. is committed to fostering a culture of diversity, equity, and inclusion and encourages applications from diverse candidates.



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