Workplace Experience Specialist
6 days ago
IWG PLC is seeking a talented Workplace Experience Specialist to join our team at one of our locations in New Brunswick, New Jersey.
About the JobThis is an exciting opportunity to be part of a dynamic team that's shaping the future of work. As a Community Associate, you'll play a critical role in delivering exceptional customer experiences, fostering a sense of community among members, and ensuring the smooth operation of our workspace.
Your primary responsibilities will include:
- Managing daily operations, including administrative tasks and customer requests
- Providing top-notch customer service, responding to inquiries, and resolving issues efficiently
- Creating a warm and inviting atmosphere for customers, including arranging meetings and providing support as needed
Key Requirements:
- Proven experience in customer-facing roles, preferably in a fast-paced environment
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Familiarity with MS Office and other basic IT equipment
Compensation and Benefits:
- Competitive hourly rate of $17.62
- Generous paid time off plans (sick and vacation)
- 11 Paid Company Holidays per calendar year (in addition to PTO accrual)
- Affordable and comprehensive health care for full-time team members
- Quarterly bonus plan program
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