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Fitness Center Member Support
2 months ago
Member Services Representative at Planet Fitness
At Planet Fitness, we pride ourselves on delivering exceptional customer experiences within our fitness community. As a Member Services Representative, you will play a vital role in ensuring that our members, potential members, and guests receive outstanding support and assistance.
Key Responsibilities:
- Welcome members, prospective members, and guests with outstanding service.
- Efficiently manage all front desk operations.
- Make necessary updates to member accounts.
- Address member inquiries in a timely and professional manner.
- Contribute to the cleanliness and organization of the facility.
Qualifications:
- Experience in customer service is preferred.
- Basic proficiency in computer usage.
- A genuine interest in fitness and wellness.
- A cheerful and positive demeanor.
- Dependable and punctual.
- Strong interpersonal communication skills.
- High school diploma or equivalent is required.
- Must be at least 18 years of age.
