Fitness Sales and Service Representative

3 weeks ago


Costa Mesa, California, United States 24 Hour Fitness Full time

About This Role

We are seeking a highly motivated and customer-focused Sales and Service Associate to join our team at 24 Hour Fitness. As a Sales and Service Associate, you will be responsible for delivering an exceptional customer experience, providing sales and service support to our members, and contributing to the overall success of our fitness community.

Key Responsibilities

  • Develop first-name relationships with members, answer questions, resolve concerns, and provide resources to support their fitness journey.
  • Deliver a welcoming, informative, and inclusive experience to all guests and members, inspiring them to take the right next steps in pursuing their fitness goals.
  • Support an exceptional new member onboarding experience, connecting members to our fitness offerings and providing a sense of belonging.
  • Work collaboratively with the team to achieve sales and service goals, exceeding expectations and driving results.

Requirements

  • Authentic, sincere, and open-minded, with a genuine interest in helping others.
  • Self-motivated, passionate about helping others, eager to learn, and committed to excellence.
  • 1+ years of retail or fitness sales experience, with a proven track record of success.
  • CPR and AED certification required within 60 days of employment.

What We Offer

  • A competitive compensation package, including a free club membership and benefits.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A chance to make a meaningful impact on people's lives, helping them achieve their fitness goals and improve their overall well-being.

Travel Requirement

Minimum travel may be required for training purposes and lead generation.

Disclaimer

This job description is intended to describe the general job functions and requirements for this position. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.



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