Assistant General Manager

2 weeks ago


Alpharetta GA, United States Onelife Fitness Full time
Job Title: Assistant General Manager

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Onelife Fitness. As a key member of our management team, you will be responsible for leading and managing membership sales generation, ensuring all club operations are consistent with our standards, and recruiting, hiring, and training new membership consultants.

Key Responsibilities:
  • Deliver exceptional customer service to every member, every time
  • Meet established monthly sales and performance goals by prospecting and telemarketing
  • Complete fitness assessments and appointments upon enrollment of new members
  • Create positive experiences for all guests and prospects
  • Exhibit excellent communication and customer service skills
  • Ensure membership agreements are filled out accurately and completely
  • Ensure every member is issued a key tag and entered into our computer system
  • Set appointments and maintain schedules
  • Promote sales of pro shop items, drinks, and supplements
  • Perform club walk-throughs and inspections, and perform tasks including re-racking weights, checking bathrooms, and taking out trash
  • Oversee cleaning of the overall club by managing cleaning crew and maintenance staff
  • Maintain daily cleaning checklist for nightly cleaning crew and front desk and maintenance person
  • Serve as Manager on Duty as needed
  • Hold staff accountable for their key results and checklists
  • Lead staff by example
  • Ensure the front desk is operated with a focus on customer service
  • Maintain the desk in a clean and efficient order
  • Ensure bathrooms are well-maintained and fully stocked
  • Promptly communicate any maintenance issues to the General Manager
  • Attend and actively participate in Department meetings
  • Interact with other staff members in a positive, professional manner
Requirements:
  • Experience working in a team environment or better
  • High School diploma or better
  • CPR/AED certification preferred
Benefits:
  • Complimentary Membership and Guest Privileges
  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
  • Discounts on Serenity Day Spa Services and all apparel
  • Employee Referral Gift
  • In-house Continuing Education Credits and CEC Reimbursement
  • Additional Full Time Benefits: Medical, Dental, Vision, Supplemental Benefits, and Group Life Insurance Benefits
  • 401(k) Retirement Plan
  • Paid Time Off


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