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Cannabis Sales Associate

2 months ago


Pittsburgh, Pennsylvania, United States Trulieve Full time
About Trulieve

Trulieve is a leading provider of high-quality cannabis products and services. Our mission is to provide patients with the relief they need in a product they can trust.

Job Summary

We are seeking a highly motivated and customer-focused Dispensary Sales Associate to join our team. As a Dispensary Sales Associate, you will be responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects of our products.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to customers, guests, and coworkers.
  • Product Knowledge: Be knowledgeable about our products and their effects, and provide education to customers.
  • Order Processing: Prepare and process patient orders in a timely and efficient manner.
  • Store Maintenance: Maintain a clean and well-stocked workstation throughout the shift.
  • Teamwork: Work directly with the leader on duty to enhance the customer experience and assist with returns in accordance with company policy.
Requirements
  • Education: High-school diploma or equivalent and experience in the field or in a similar field.
  • Age: Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA, and WV).
  • Experience: Prior experience, preferably in retail and/or customer service area is a plus.
  • Cash Handling: Must have prior cash handling experience.
  • Communication: Must be able to communicate effectively with others in both verbal and written form.
  • Interpersonal Skills: Must possess excellent people skills and be able to interact with customers and team members respectfully and politely.
Working Conditions

This position will work up to 25 hours per week and will be available 'after hours' based on business needs. The employee is constantly required to move/traverse throughout the entire facility, accurately communicate and exchange sensitive information and ideas with others, including members of the public, observe/inspect details at varying ranges, operate computing devices, manipulate objects of varying sizes and weights, push/pull objects up to 50lbs, lift/carry/position objects up to 50lbs, ascend/descend stool/ladder/steps, and position self and/or objects at floor level.