Warehouse Operations Manager

2 months ago

Scottsville, Kentucky, United States Dollar General Full time
Warehouse Supervisor II Job Description

Company Overview:

Dollar General Corporation has been a leading retailer for over 80 years, providing everyday low prices to customers through its convenient neighborhood locations. Our mission is to serve others by offering a wide range of products at affordable prices.

Job Summary:

The Warehouse Supervisor II is responsible for supervising the receipt, stocking, order filling, and shipment of merchandise in a fast-paced distribution center environment. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a team setting.

Key Responsibilities:

  • Review WMS reports to identify areas for improvement and notify WMS personnel of any issues.
  • Utilize Standard Operating Procedures to resolve problems and communicate with Inbound/Outbound Manager.
  • Review staffing reports to determine daily department needs and review staffing plans with Inbound/Outbound Manager.
  • Develop and implement strategies to improve labor efficiency and productivity.
  • Conduct regular staffing reviews and partner with the Training Department to monitor new employee development.
  • Plan daily production goals and identify areas for improvement using the Productivity Improvement Plan process.
  • Review quality measurements and report status to Inbound/Outbound Manager.
  • Maintain accurate employee records and support safety programs to reduce employee injuries.
  • Conduct annual employee reviews and merit increase evaluations.
  • Interview and select candidates for employment in partnership with the Human Resources department.

Requirements:

  • Understanding of inventory accounting and knowledge of specific inbound or outbound functions within the distribution center.
  • Strong attention to detail and demonstrated skills in conflict resolution and one-to-one communication.
  • Good oral and written communication skills, including interviewing skills.
  • Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
  • Automated distribution center experience preferred, with two or more years of supervisory experience.

Working Conditions:

The Warehouse Supervisor II must be able to physically move throughout the distribution center to monitor the flow of merchandise. The role requires exposure to changing climatic conditions, dust, lighting, and noise. Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.

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