Client Relations Specialist
2 months ago
Are you passionate about assisting others and building lasting relationships? If you thrive in a supportive environment and enjoy engaging with clients, we invite you to explore this opportunity.
About Us
At Andrew Jantz - State Farm Agent, we are dedicated to offering outstanding insurance solutions that cater to the distinct needs of our clients. Our team is focused on delivering exceptional customer support and knowledgeable advice. We cultivate a collaborative atmosphere that emphasizes both teamwork and individual growth, encouraging connections beyond the workplace to strengthen our culture.
We seek a motivated and personable individual to join our team. The ideal candidate will possess a positive attitude, be receptive to feedback, and consistently strive for excellence.
Responsibilities
- Deliver timely, accurate, and courteous customer service. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Implement a customer-centric, needs-based evaluation process to inform clients about available insurance choices.
- Coordinate appointments, assess client needs, and suggest suitable products and services.
- Capability to resolve client concerns effectively.
- Strong communication skills, including written, verbal, and listening abilities.
- Commitment to completing tasks accurately and promptly.
- Able to collaborate within a team setting.
- Possession of a valid insurance license (or willingness to obtain one).
- Full-time
- 401(k) Matching
- Health Insurance
- Dental & Vision Coverage
- Paid Holidays and Time Off
- Comprehensive Training
- Tuition Assistance
- Competitive Salary
- Commission Opportunities
- Bonus Potential
- Licensing Bonus
- Monday to Friday
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