Customer Success Manager
4 weeks ago
Monotype is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for managing the post-sales business relationships with our growing portfolio of enterprise customers.
Key Responsibilities:- Develop and execute customized plans to drive customer adoption and maximize value from our SaaS offering.
- Build and maintain strong relationships with customers, understanding their business needs and goals.
- Collaborate with cross-functional teams to identify and address customer pain points.
- Analyze customer utilization data to inform business decisions and improve customer experience.
- Identify opportunities for upselling and cross-selling, and develop strategies to drive new business growth.
- Communicate effectively with customers, stakeholders, and internal teams to ensure seamless customer interactions.
- 3+ years of customer success, client relations, or sales experience.
- Proven track record of driving customer growth and retention.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of customer success processes and software solutions.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
-
Customer Success Manager
3 days ago
Winchester, Massachusetts, United States Monotype Full timeCustomer Success ManagerMonotype is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for ensuring our enterprise customers achieve maximum value from our SaaS offering.Key Responsibilities:Manage post-sales business relationships with a growing portfolio of...
-
Senior Type Success Manager
6 days ago
Winchester, Massachusetts, United States Monotype Full timeUnlock the Power of Monotype's Font PlatformWe're seeking a seasoned Sr. Type Success Manager to join our team and help Global Key Accounts maximize their value from our SaaS offering. As a dedicated point of contact, you'll establish productive relationships with key stakeholders, manage post-Sales business relationships, and ensure our products resonate...
-
Senior Type Success Manager
4 weeks ago
Winchester, Massachusetts, United States Monotype Full timeUnlock the Power of Monotype's Font PlatformMonotype is seeking a highly skilled Sr. Type Success Manager to join our team and help Global Key Accounts maximize the value of our SaaS offering. As a key member of our customer success team, you will be responsible for managing the post-sales business relationship with select Global Key Accounts, establishing...
-
Customer Service Manager
2 weeks ago
Winchester, Massachusetts, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.Key Responsibilities• Assess customer storage needs and...
-
Customer Service Representative
2 weeks ago
Winchester, Massachusetts, United States The Boyd Group Full timeAbout The Boyd GroupThe Boyd Group is a leading provider of auto glass repair and replacement services. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and supporting the success of our team.Key ResponsibilitiesCustomer Interaction: Professionally handle customer inquiries, both in person and...
-
Customer Service Representative
4 weeks ago
Winchester, Massachusetts, United States Tread Labs Full timeCustomer Success SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Success Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through phone, email, social channels, and in-person interactions.Key Responsibilities:Exceed...
-
Senior Branch Manager
2 days ago
Winchester, Massachusetts, United States Northern Bank Full timeAbout the RoleWe are seeking a highly motivated and experienced Floating Manager to join our team at Northern Bank. As a key member of our management team, you will be responsible for driving branch performance, increasing sales, and delivering an exceptional customer experience.Key ResponsibilitiesBuild and promote the branch, drive sales, and promote...
-
Customer Service Representative
4 weeks ago
Winchester, Massachusetts, United States EcoShield Pest Solutions Full timeAbout EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding our customers' expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...
-
Customer Service Representative
2 weeks ago
Winchester, Massachusetts, United States EcoShield Pest Solutions Full timeAbout EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join...
-
Assistant Moving Center Manager
3 weeks ago
Winchester, Massachusetts, United States U-Haul Full timeAssistant General Manager Job DescriptionAre you a motivated and customer-focused individual looking for a challenging role in a dynamic environment? Do you have leadership experience and a passion for delivering exceptional customer service? We are seeking an Assistant General Manager to join our team at U-Haul.Key Responsibilities:Run daily operations of...
-
Production Manager
2 days ago
Winchester, Massachusetts, United States Freedom Forever Full timeJob Title: Production ManagerAt Freedom Forever, we are seeking a highly skilled and experienced Production Manager to join our team. As a key member of our installation team, you will be responsible for overseeing the installation of photovoltaic (PV) solar systems and ensuring that all projects are completed to the highest standards.Key...
-
Assistant Manager
3 weeks ago
Winchester, Massachusetts, United States West Marine Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at West Marine. As a key member of our store leadership team, you will play a critical role in ensuring an exceptional customer experience and driving business results.Key ResponsibilitiesLead by example, demonstrating a passion for customer service and a...
-
Customer Service Representative
2 weeks ago
Winchester, Massachusetts, United States EcoShield Pest Solutions Full timeAbout EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join...
-
Customer Service Representative
1 month ago
Winchester, Massachusetts, United States EcoShield Pest Solutions Full timeAbout EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join...
-
Senior Branch Manager
3 weeks ago
Winchester, Massachusetts, United States Northern Bank Full timeJob Title: Senior Branch ManagerAt Northern Bank, we're seeking a highly skilled and experienced Senior Branch Manager to lead our team and drive business growth. As a key member of our management team, you'll be responsible for overseeing branch operations, developing and implementing sales strategies, and delivering exceptional customer service.Key...
-
Nurse Manager
4 weeks ago
Winchester, Massachusetts, United States Mass General Brigham Full timeJob Title: Registered Nurse - ChargeMass General Brigham is seeking a skilled and compassionate Registered Nurse to join our team as a Charge Nurse in our Psychiatric Unit.About the Role:We are looking for a dedicated and experienced RN to provide leadership and guidance to our nursing team. As a Charge Nurse, you will be responsible for ensuring the...
-
Registered Nurse Manager
2 days ago
Winchester, Massachusetts, United States Mass General Brigham Full timeJob Title: Registered Nurse ManagerMass General Brigham is seeking a highly skilled Registered Nurse Manager to lead our Endocrinology team in Medford, Massachusetts.About the Role:Specialty: EndocrinologyDiscipline: RNDuration: OngoingShift: 8 hours, daysEmployment Type: StaffAs a Registered Nurse Manager, you will be responsible for providing exceptional...
-
Quality Assurance Manager
1 week ago
Winchester, Massachusetts, United States Source Recruitment Solutions Full timeJob Title: Quality Assurance ManagerWe are seeking an experienced Quality Assurance Manager to join our team at Source Recruitment Solutions, LLC. The successful candidate will be responsible for ensuring the quality and safety of our food products, as well as maintaining compliance with regulatory requirements.Responsibilities:Develop and implement quality...
-
Hospitality Manager
1 week ago
Winchester, Massachusetts, United States Rocky Mountain Pathways Ranch Full timeAbout the RoleWe are seeking a dynamic and experienced professional to oversee all aspects of our property's operations, including promotion, marketing, booking, hospitality during guest stays, and maintenance and cleaning oversight.Key ResponsibilitiesPromotion and Marketing: Develop and implement innovative marketing strategies to attract guests and...
-
Warehouse Operations Manager
3 weeks ago
Winchester, Massachusetts, United States Harrington Industrial Plastics Full timeAbout Harrington Industrial PlasticsHarrington Industrial Plastics is a leading distributor of industrial plastic piping, serving various industries with corrosive and high-purity applications for decades.With over 60 locations, Harrington is a trusted leader in offering versatile products and solutions to meet the needs of diverse industries.Key...