Hotel Room Ambassador

7 days ago


San Francisco, California, United States The Jay Company Full time
About Us

The Jay, Autograph Collection is a hub for new-age San Franciscans to gather, find inspiration, and celebrate our vibrant city. With a quiet yet blossoming location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style.

Our Mission

We strive to delight our guests with the element of discovery and authentic connection to the city, its neighborhoods, and residents. We are seeking associates who enjoy exceeding guest expectations and deliver a professional and approachable level of service as a friend-in-the-know when it comes to engaging our luxury life-style guests.

Job Summary

Maintain hotel rooms and building to ensure a safe and clean experience for hotel guests, associates, and vendors. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents.

Responsibilities
  • Clean and disinfect all surfaces and areas of the room, including floors, countertops, sinks, toilets, showers, bathtubs, and mirrors.
  • Strip and make beds, changing bed linens, which may require lifting bedspreads weighing up to 50 lbs.
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Push and pull vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest room.
  • Sign for room keys, retrieve, push to assigned rooms, and restock heavy cart.
Qualifications
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
  • Must be willing to assist co-workers with their job duties and be a team player.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
Benefits

HEI Hotels and Resorts offers competitive benefits for all associates, including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Estimated salary: $40,000 - $60,000 per year.


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