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Guest Services Representative
2 months ago
Welcomes and registers visitors, ensuring a prompt and courteous service experience while managing guest accounts upon their departure to uphold Pyramid Global Hospitality's esteemed standards of excellence.
Key Responsibilities of the Guest Services Representative:
- Provide a warm and friendly greeting to all guests upon arrival.
- Efficiently handle check-in and check-out processes.
- Address guest inquiries and resolve any issues with professionalism.
- Maintain accurate records of guest accounts and transactions.
- Collaborate with other departments to enhance guest satisfaction.
Join a dynamic team committed to delivering exceptional hospitality experiences.