Automotive Service Consultant
1 week ago
Job Overview
The Victor Chrysler Dodge Jeep Ram team is seeking an experienced Automotive Service Advisor to join our service department. This role requires a strong customer service focus, technical knowledge of automotive products, and excellent communication skills.
About the Role
This is a full-time position with a competitive salary range of $55,000 - $65,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
Key Responsibilities
- Act as the primary point of contact for service customers, providing exceptional customer service and ensuring a positive experience.
- Develop and maintain strong relationships with customers, vendors, and technicians.
- Create repair orders and communicate vehicle needs clearly to technicians.
- Advise and sell needed work to customers, while maintaining a high level of professionalism and integrity.
Requirements
- High school diploma or equivalent required.
- 2+ years of franchise dealer-level or large facility service advisor experience preferred.
- Experience with Chrysler/Dodge/Jeep/RAM automotive products required.
- Unrestricted NYS driver's license and clean driving record required.
- Excellent time management, communication, and customer service skills.
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