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Senior Product Manager

1 month ago

Maple Shade, New Jersey, United States Bridgeway Benefit Technologies Full time
Job Title: Senior Product Manager

We are seeking an experienced Senior Product Manager to join our Product Management team at Bridgeway Benefit Technologies. The ideal candidate will have a solid understanding of enterprise software solutions and a knack for building and maintaining positive business relationships.

The Senior Product Manager will define and communicate the strategic vision of both current and new products, responsible for day-to-day decisions regarding product development, market analysis, and pricing. A successful candidate will have a proven track record of aligning product strategy to corporate goals and customer needs.

Key Responsibilities:

  • Align product strategy to corporate goals and customer needs.
  • Partner with Product Owners to build impactful roadmaps with clear objectives and long-term vision.
  • Partner with Sales & Marketing, Professional Services, and Engineering to define, develop, market, sell, and deliver the Product and the corresponding value proposition in alignment with the company's strategic direction.
  • Identify product enhancements that balance a favorable return on investment with customer needs and ensure that products are profitable; define and hit revenue and margin targets.
  • Perform product analysis to measure how well products are doing in the market, to include win/loss analysis, profitability, planned revenue, customer satisfaction, and market share; take swift action to address product usage concerns.
  • Lead the decision-making process on product prioritization.
  • Establish Product Charters with key requirements and clear scope definition.
  • Coordinate and perform tasks as needed in support of a product development lifecycle.
  • Partner with Product Owners and Engineering to communicate product requirements, determine viable development strategies, and to ensure successful development and product launch.
  • Lead Voice of the Customer programs; select representative set of customers, decide on approach, execute sessions, and distill feedback into product decisions.
  • Author product marketing documents including Product Overviews, Product Highlights, and Product Release Bulletins; contribute content to monthly customer newsletter, blog postings, and other product-related updates to customer portal.
  • Support the Sales team efforts through presentations, demonstrations, RFP responses, prospect and customer visits, competitive write-ups, white papers, and event support.
  • Mentor and guide lesser-experienced product resources.

Requirements:

  • 8+ years of product management and/or product development experience, preferably in a software development environment.
  • Specific experience in Taft-Hartley, commercial benefits administration, or healthcare industries is highly desired.
  • Experience performing actionable, data-driven customer research and turning that research into customer experience and product improvements.
  • Experience in developing product-focused marketing materials.
  • Proven expertise in problem-solving, decision-making, time management, and leadership in a fast-paced, high-pressure environment.
  • Energetic, self-motivated, strong leader who can prioritize well and communicate clearly.
  • Strong interpersonal, persuasion, empathy, and facilitation skills with people of different levels, backgrounds, and personality styles.
  • Strong oral and written communications skills.
  • Experience following an agile development lifecycle; experience with Scrum, Lean, Kanban, SAFe, or other agile methods is strongly preferred.
  • Bachelor's in Business, Information Technology, Marketing, or related field.
  • Pragmatic Marketing certification a strong plus.

Bridgeway Benefit Technologies is an Equal Opportunity Employer.