Customer Service Representative

5 days ago


Salinas, California, United States Kroger Full time

We're looking for a skilled and enthusiastic Customer Service Representative to join our team at Kroger. As a Customer Service Representative, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized store environment.

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About the Role:

  • Deliver exceptional customer service by responding to customer inquiries, resolving issues, and providing product information.
  • Process transactions efficiently and accurately, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, adhering to safety and security protocols.
  • Upsell and promote products, services, and loyalty programs to increase sales and customer engagement.
  • Participate in visual merchandising and inventory management to ensure an attractive and well-stocked store.
  • Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.

What You'll Need:

  • 1-2 years of retail or customer-facing experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and operating a Point of Sale system.
  • Able to lift up to 25 pounds and stand for long periods.

Benefits:

  • $15-$20 per hour based on experience.
  • Ongoing training and development opportunities.
  • Paid time off and holidays.
  • Discounts on groceries and merchandise.
  • Tuition reimbursement and career advancement opportunities.

Kroger offers comprehensive benefits to support your associate well-being, including physical, emotional, financial, and more.



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