Customer Service Representative
5 days ago
We're looking for a skilled and enthusiastic Customer Service Representative to join our team at Kroger. As a Customer Service Representative, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized store environment.
">About the Role:
- Deliver exceptional customer service by responding to customer inquiries, resolving issues, and providing product information.
- Process transactions efficiently and accurately, handling cash, credit card payments, and other forms of payment.
- Maintain a clean and organized store environment, adhering to safety and security protocols.
- Upsell and promote products, services, and loyalty programs to increase sales and customer engagement.
- Participate in visual merchandising and inventory management to ensure an attractive and well-stocked store.
- Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
What You'll Need:
- 1-2 years of retail or customer-facing experience.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy with handling cash and operating a Point of Sale system.
- Able to lift up to 25 pounds and stand for long periods.
Benefits:
- $15-$20 per hour based on experience.
- Ongoing training and development opportunities.
- Paid time off and holidays.
- Discounts on groceries and merchandise.
- Tuition reimbursement and career advancement opportunities.
Kroger offers comprehensive benefits to support your associate well-being, including physical, emotional, financial, and more.
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