Insurance Customer Service Representative

4 days ago


Salinas, California, United States Farmers Insurance Full time
Job Description

We are seeking a highly motivated and skilled Customer Experience Professional to join our outstanding customer service team. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, processing policy change requests, and maintaining knowledge of our products.

This is an excellent opportunity for individuals who are passionate about sales and customer service. If you are driven, goal-oriented, and enjoy working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
  • New Business Development: Meet new business production goals and objectives as established. Solicit for new business via telephone, networking, and other lead sources.
  • Sales and Account Management: Develop insurance quotes, make sales presentations, and close sales. Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Relationship Building: Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Requirements:

  • A strong work ethic and leadership skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

Benefits:

  • A competitive base pay with commissions.
  • Bonus opportunities.
  • Holidays off.


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