Retail Customer Advocate

1 week ago


Salinas, California, United States Safetequip Full time
About the Team

We are a dynamic and growing company, seeking a highly skilled Customer Service Representative to join our team at SafetEquip. As a customer service representative, you will play a critical role in delivering exceptional customer service and support to our customers.

Job Description:

This role involves greeting customers, handling customer inquiries, processing orders, and maintaining accurate records of customer interactions. You will also be required to communicate with internal departments, provide feedback to management, and manage multiple priorities simultaneously. Your excellent communication skills and ability to work under pressure will ensure that our customers receive timely and effective support.

Requirements:
  • Associates degree in a business-related field or equivalent
  • Excellent communication and interpersonal skills
  • Competent computer skills, including MS Office
  • Ability to work effectively in a fast-paced environment
  • Knowledge of the industry within the given market
Salary and Benefits

The estimated salary for this role is $52,000 - $62,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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