Customer Experience Representative

1 week ago


Salinas, California, United States Turners Outdoorsman Full time
Your Career Opportunity

Turner's Outdoorsman offers an exciting career opportunity for a Customer Experience Representative to deliver exceptional customer service, drive sales growth, and contribute to the company's success.

Annual Salary: $50,000 - $70,000 per year (dependent on experience).

Main Responsibilities
  • Customer Service: Provide outstanding customer service, address customer queries, and recommend suitable hunting and fishing gear.
  • Sales Performance: Meet or exceed monthly sales targets, stay updated on new products, and maintain a comprehensive knowledge of store inventory.
  • Firearms Handling: Process required firearms paperwork, create customer orders, and comply with legal requirements.
  • Store Presentation: Assist with merchandising efforts, receive stock shipments, and help with truck loading/unloading tasks.
  • Participation in Events: Engage in sales events, promotions, and training sessions to develop product expertise and sales skills.
Required Qualifications and Skills
  • Academic Background: A high school diploma (or equivalent) is required; a college degree is advantageous.
  • Language Ability: Fluent in English is necessary.
  • Professional Experience: Previous experience in retail sales, cash handling, and customer service is beneficial.
  • Legal Eligibility: Must be legally qualified to work in a firearms environment and hold a Certificate of Eligibility.
  • Soft Skills: Excellent communication, interpersonal, and time management skills are expected.


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