Operations Director

3 days ago


Hartford, Connecticut, United States Veo - Operations Careers Full time

We are Veo - a pioneering company in the transportation industry, dedicated to providing innovative solutions for sustainable mobility. Our mission is to make clean transportation accessible to all, and we're looking for an exceptional Operations Manager to join our team.

The ideal candidate will be responsible for overseeing daily warehouse and field operations, ensuring efficient fleet deployment, and maintaining strong local partnerships. A successful Operations Manager will drive ridership growth, lead high-performing teams, and deliver exceptional customer service.

This is a unique opportunity to work in a fast-paced, early-stage technology company, with a focus on dockless micromobility. You'll have the chance to develop and implement new solutions to exciting challenges, working closely with our innovative team.

Responsibilities:

  • Oversee daily warehouse and field operations
  • Perform physical tasks including moving scooters, driving vans, and maintaining scooters
  • Set and manage daily routes for hourly associates for fleet deployment and repositioning
  • Identify gaps in hitting operations metrics and develop solutions to fix them
  • Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
  • Recruit and train local team
  • Ensure operations are in compliance with city agreements and company SOPs
  • Manage inventory and ensure parts are ordered

Qualifications & Skills:

  • Bachelor's degree
  • At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.
  • Comfortable lifting 60 lbs routinely
  • Ownership mindset with a bias for action
  • Successful track record prioritizing multiple tasks
  • A willingness and ability to work a variety of days and shifts
  • Quantitative decision-making skills
  • Exceptional communication
  • Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
  • Commitment to making your community a better place to live and ride

Perks:

  • Unlimited PTO
  • Medical/dental/vision coverage
  • 401k
  • Opportunity to work in a fast-paced, early-stage technology company
  • Veo credits

Compensation: The base salary range for this full-time position is $65,000 - $75,000 + Quarterly Performance Bonus + Annual Performance Bonus + Full Range of Benefits. Total compensation package for this role, including salary, bonus potential, ranges from $76,000 to $95,000 per year.



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