Hospitality Operations Director

3 weeks ago


Hartford, Connecticut, United States RMS Construction LLC Full time
Job Title: Hospitality Operations Director

RMS Construction LLC seeks a seasoned Hospitality Operations Director to oversee the hotel's front office operations. This role requires excellent leadership and communication skills to ensure seamless day-to-day operations and deliver exceptional customer experiences.

The estimated salary for this position is $60,000 - $70,000 per year, depending on experience.

Job Description:

Company Overview
RMS Construction LLC is a reputable construction company that prioritizes outstanding customer service and hospitality. Our aim is to provide unforgettable experiences for our guests.

Salary
The estimated salary for this position is $60,000 - $70,000 per year, depending on experience.

Job Responsibilities
- Formulate and implement strategies to enhance customer satisfaction and loyalty.
- Direct and supervise front office staff to ensure seamless operations and excellent customer service.
- Collaborate with other departments to promote hotel services and amenities.

Required Skills and Qualifications
- Bachelor's degree preferred, in hospitality a plus.
- Five years of experience in hospitality, preferably in a supervisory or management role.
- Proven track record of delivering exceptional customer experiences and improving operational efficiency.

Benefits
RMS Construction LLC offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Others
RMS Construction LLC is an equal opportunity employer and encourages applications from diverse candidates.

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