Service Operations Director
4 days ago
Estimated Salary: $120,000 - $180,000 per year
We are seeking a highly experienced Service Operations Director to lead our team at CarMax. The ideal candidate will have a proven track record of managing teams and processes associated with vehicle production and servicing.
The successful candidate will be responsible for:
- Management of team members to ensure exceptional customer service and associate experience
- Analysis of data to identify opportunities for business growth and process improvements
- Financial management of the Service Operations Department, including budgeting and forecasting
- Interviews, hires, trains, and promotes associates to support Service Operations and company growth
- Collaboration with senior management to set strategy and provide vision, direction, and motivation to the team
Requirements:
- 3+ Years of experience as a Manager, retail management preferred
- Bachelor's Degree a plus
- Intermediate computer skills
About the Job
This is an exciting opportunity to join a dynamic team and contribute to the success of CarMax. As a Service Operations Director, you will play a critical role in delivering exceptional customer experiences and driving business growth.
You will work closely with cross-functional teams, including Sales, Business Office, and Purchasing, to achieve shared goals and objectives.
In return for your expertise and dedication, you can expect a competitive salary, excellent benefits package, and opportunities for career advancement.
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