Food and Beverage Operations Manager
1 day ago
We are seeking a highly motivated and organized individual to join our Food and Beverage Operations team as a Leader in Development (LID) program. This is a management training program designed for entry-level candidates with an Associate or Bachelor's degree to develop their management skills in all aspects of Food and Beverage Operations.
Key Responsibilities- Assist in overall management and supervision of Food and Beverage Operations
- Complete environmental checklists for dining rooms and spot check liquor pars and order daily supplies
- Hold pre-meal meetings and follow up on established training steps
- Handle guest comments and complaints and ensure guest satisfaction
- Communicate with guests and receive feedback
- Remain present on the floor during peak hours and observe, teach, and correct staff's service
- Examine food preparation and beverage presentation and maintain condition of dining rooms, mini bars, and room service
- Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly
- Participate in interviewing new employees as needed and prepare maintenance requests and follow-ups
- Monitor food and liquor requisitions and food waste and check bar controls, shot glass use, red lining, and bottles totally empty daily
- One year of experience in Food and Beverage Supervision or Management preferred
- A two-year college degree is required, preferably in Hospitality Management
- Candidates must be available to relocate after completion of the program
- Must be willing to work 47.5 hours per week and flexible shifts including AM, PM, overnight, holidays, and weekends
- Must have excellent organizational, time management, and customer service skills
- Must be able to work well under stressful situations and handle challenges in a professional manner
- Understanding of Food and Beverage financials including cost and par controls is preferred
- Must have a general knowledge of Microsoft Word, Excel, and PowerPoint
- Must be familiar with and adhere to all liquor liability laws
- Must know emergency procedures and work to prevent accidents
- Must be ServSafe Certified
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