Associate Field Service Engineer

2 months ago


Orlando, Florida, United States CMS Imaging Inc Full time

Job Summary:

CMS Imaging, Inc. is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, servicing, and providing preventative maintenance on medical imaging equipment.

About the Role:

This is a full-time position that requires travel to and from customer locations throughout the Southeast. You will be responsible for maintaining customer satisfaction for billed, warranty, and contract service. This includes evaluating and completing all service calls assigned, completing required paperwork, and ensuring customer satisfaction.

Responsibilities:

  • Install, service, and provide preventative maintenance on medical imaging equipment
  • Travel to and from customer locations throughout the Southeast
  • Maintain customer satisfaction for billed, warranty, and contract service
  • Evaluate and complete all service calls assigned
  • Complete required paperwork, including regulatory and quality reports
  • Assist in researching repair part sources and providing information to the Customer Support Representative
  • Assign shipping priority and delivery destination for repair parts
  • Verify that repair parts have been ordered and shipped for delivery
  • Install and service equipment, including working with high voltage
  • Maintain proper use of personal radiation monitoring equipment
  • Comply with all OSHA and DHEC Radiation Safety regulations

Requirements:

  • Biomedical Technician Associate Degree or Electronic/Electrical training through military, on-the-job, or technical school training
  • Ability to work with high voltage and maintain proper use of personal radiation monitoring equipment
  • Ability to comply with all OSHA and DHEC Radiation Safety regulations

About CMS Imaging, Inc.:

CMS Imaging, Inc. is a leading healthcare solutions provider specializing in the sales and service of diagnostic medical imaging equipment. We are committed to providing exceptional customer service and support to our customers.



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