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Trauma Support Services Coordinator
2 months ago
Are you a dedicated and empathetic professional seeking to make a significant impact in the lives of others? As a Trauma Support Services Coordinator, you will play a crucial role in providing assistance and guidance to families of trauma patients, particularly in discussing sensitive end-of-life decisions, including organ and tissue donation.
Key Responsibilities:
- Offer compassionate support to families navigating the complexities of trauma care.
- Engage in discussions regarding organ and tissue donation options, ensuring families are informed and respected.
- Collaborate with hospitals year-round to facilitate collaborative donation processes, ensuring every potential donor family is presented with the opportunity for donation.
- Fulfill an on-call schedule, providing coverage across the service area, including weekends and holidays.
- Respond promptly to new and ongoing referrals from hospitals, advocating for donation while honoring cultural and religious beliefs.
- Conduct donation discussions via phone when appropriate, providing education to help families understand the diagnosis of death.
- Assess the readiness of the legal next-of-kin to engage in discussions about donation when no prior designation exists.
- Maintain a high authorization rate, demonstrating best practices in obtaining consent.
- Complete all necessary documentation related to the approach and authorization process.
- Provide initial follow-up support to donor families post-donation.
- Perform additional duties as assigned by management.
Administrative Duties:
- Participate in required meetings and training sessions, unless responding to a case.
- Check communications regularly to stay updated on developments.
- Complete assigned training within specified timelines.
Schedule:
The position requires 12 on-call shifts each month, with shifts commencing at 0600 and concluding at varying hours. In certain cases, remaining on-site past midnight may be necessary based on clinical activity.
Travel Requirements:
Frequent travel throughout the service area is expected, with mileage and other reimbursements provided.
Ideal Candidate:
The preferred candidate will reside within the Greater Boston area.
