Customer Experience Specialist
2 weeks ago
As a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and provide support to customers throughout their journey, ensuring a seamless and transparent process.
Key Responsibilities- Provide top-notch customer service by guiding customers through every step of the buying and selling process.
- Conduct thorough vehicle condition assessments to ensure accurate appraisals.
- Check in and receive vehicles, complete daily scanning and reconciliation of inventory, and perform cosmetic inspections to ensure quality standards are met.
- Perform various administrative duties, including printing daily reports, maintaining transaction paperwork, and contacting finance companies.
- Create service appointments and review repair order invoices to ensure accuracy and documentation.
- Demonstrate exceptional communication skills and confidence in self, product, and CarMax.
- Build and maintain strong relationships with customers and colleagues.
- Balance customer needs with business requirements when making decisions.
- Seek to fully understand and meet customer needs, creating win-win solutions to issues.
- Perform multiple duties in a fast-paced working environment, reading, interpreting, and transcribing data to maintain accurate records.
CarMax is a leader in the retail automotive industry, committed to delivering honest, transparent, and high-integrity experiences to customers. Our team of over 25,000 associates work together to deliver iconic customer experiences and help every associate grow their career and achieve their best.
-
Customer Experience Specialist
1 month ago
Madison, WI , USA, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
-
Customer Experience Specialist
1 month ago
Madison, WI , USA, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
-
Customer Experience Specialist
2 weeks ago
Madison, WI , USA, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every customer interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service,...
-
Customer Experience Specialist
4 days ago
Madison, WI , USA, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every customer interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service,...
-
Customer Experience Specialist
3 days ago
Madison, WI , USA, United States CarMax Full timeAbout the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will be responsible for guiding customers through every step of their car-buying journey, from sale to appraisal, test drives, and financing applications.Key ResponsibilitiesProvide exceptional customer service by guiding...
-
Customer Experience Specialist
2 months ago
Madison, United States Russ Darrow Group Full timeCustomer Experience Specialist Madison, WI Part Time The automobile business is ever changing and we are leading the way. We have a few positions open within our Customer Experience Specialist Team. This position ensures the complete satisfaction of our guests. Welcomes them, escorts them to their destination, provides refreshments, assist them with any...
-
Customer Experience Specialist
4 weeks ago
Madison, Wisconsin, United States Mary Spears Full timeCustomer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Forge lasting relationships with customers and proactively follow up...
-
Customer Experience Specialist
2 days ago
Madison, Wisconsin, United States CarMax Full timeAbout the RoleCarMax is seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
-
Customer Experience Specialist
4 months ago
Madison, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Liaison
4 weeks ago
Madison, WI , USA, United States Placon Full timeCustomer Experience LiaisonWe are seeking a highly organized and detail-oriented Customer Experience Liaison to join our team at Placon. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing phone calls, and ensuring a smooth day-to-day operation.Key Responsibilities:Answer and direct phone...
-
Customer Experience Liaison
4 weeks ago
Madison, WI , USA, United States Placon Full timeCustomer Experience LiaisonWe are seeking a highly organized and detail-oriented Customer Experience Liaison to join our team at Placon. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Answer and direct phone calls, ensuring...
-
Customer Experience Representative
3 weeks ago
Madison, Wisconsin, United States Russ Darrow Group Full timeCustomer Experience SpecialistAt Russ Darrow Group, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in ensuring our guests have a positive and memorable visit.Key Responsibilities:Welcome and escort guests to their destinationProvide refreshments and assist with any concernsEnsure...
-
Customer Experience Specialist
1 month ago
Pantego, NC , USA, United States Pet Palace Resort Full time{"Job Title": "Customer Experience Specialist", "Job Summary": "At Pet Palace Resort, we are seeking a highly motivated and compassionate Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for creating a positive and memorable experience for our clients and their loved ones. Your primary...
-
Customer Experience Specialist
1 month ago
Grand Rapids, MI , USA, United States CarMax Full time{"title": "Customer Specialist Role", "description": "About the RoleAs a Customer Specialist at CarMax, you will be empowered to deliver an exceptional customer experience by guiding customers through every step of their car-buying journey. You will work closely with teams across the organization to ensure each customer has a positive experience buying and...
-
Customer Experience Specialist
1 month ago
Pittsburgh, PA , USA, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.Key ResponsibilitiesCustomer Service: Provide...
-
Sales and Customer Experience Specialist
3 days ago
Cicero, NY , USA, United States Drivers Village Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Drivers Village. As a Sales Specialist, you will be responsible for providing exceptional customer experiences, presenting vehicle products and solutions, and meeting monthly sales goals and quotas.Key ResponsibilitiesCustomer Engagement: Greet and respond...
-
Customer Experience Specialist
2 days ago
Marcus Hook, PA , USA, United States Mishimoto Full timeAbout the RoleMishimoto is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide technical assistance and support to...
-
Travel Experience Specialist
2 days ago
Madison, Wisconsin, United States NeoTravel Group Full timeJob Title: Travel Experience SpecialistWe're seeking a skilled Travel Experience Specialist to join our team at NeoTravel Group. As a Travel Experience Specialist, you'll be responsible for assisting clients with their travel needs, including booking flights, hotels, and rental cars, as well as suggesting activities and attractions.Key...
-
Customer Experience Specialist
4 weeks ago
Green Brook Township, NJ, USA, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service, guiding...
-
Customer Service Representative
3 days ago
Madison, WI , USA, United States Stokes & Associates, Inc. Full timeJob SummaryThe Customer Service Representative provides exceptional customer experiences for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.ResponsibilitiesProvides personalized, professional customer service...