**General Manager

3 days ago


Baton Rouge, Louisiana, United States NVA Full time
About the Role

The General Manager is a key leadership position responsible for the overall success of our Pet Resort. As a seasoned professional, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Responsibilities
  • Develop and execute business plans to achieve sales and revenue goals
  • Lead and manage a team of resort staff to deliver exceptional customer service and experiences
  • Monitor and analyze financial reports to identify trends and areas for improvement
  • Implement marketing strategies to engage with the community and promote our brand
  • Ensure compliance with company policies and procedures
  • Recruit, train, and develop high-performing team members
  • Manage resort operations, including maintenance, inventory, and customer service
Requirements
  • Proven track record of success in a leadership role, preferably in the pet industry
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to analyze financial data and make informed business decisions
  • Strong marketing and sales skills, with a focus on customer engagement and retention
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred
Working Conditions

The General Manager will work in a fast-paced, dynamic environment, interacting with customers, staff, and vendors on a regular basis. The role requires strong physical and mental stamina, with the ability to work in a variety of settings, including the resort, office, and community events.


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