Mental Health Clinic Billing and Scheduling Administrative Assistant

1 week ago


Wexford, Pennsylvania, United States Ellie Mental Health - 159 Full time
About Ellie Mental Health

Ellie Mental Health is a dynamic and innovative mental health practice offering individual, couples, family, and group therapy via a hybrid of in-person and telehealth. We are seeking a highly organized and detail-oriented Billing and Scheduling Administrative Assistant to join our team.

Job Summary

The Billing and Scheduling Administrative Assistant will be responsible for verifying the accuracy of current, former, and prospective client insurances, scheduling current and prospective clients with the practice, attempting to make collections on any outstanding owed balances from current and former clients, providing support to help resolve any client issues or challenges, and supporting the Clinic Director with any miscellaneous pressing tasks.

Responsibilities
  • Verify the accuracy of current, former, and prospective client insurances
  • Schedule current and prospective clients with the practice
  • Attempt to make collections on any outstanding owed balances from current and former clients
  • Provide support to help resolve any client issues or challenges
  • Support the Clinic Director with any miscellaneous pressing tasks
Requirements
  • High school diploma or equivalent
  • Strong organizational skills
  • Ability to take complete ownership of one's work and be very effective while working autonomously
  • Fantastic interpersonal and customer service skills
  • Strong attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Ability to work independently and prioritize tasks
  • Strong problem-solving skills and ability to handle difficult situations with empathy
Preferred Qualifications
  • Familiarity with medical terminology and coding systems (CPT, ICD-10)
  • Proficiency in using billing and practice management software
  • Prior experience in medical billing, collections, and/or scheduling is a plus


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