Medical Assistant Lead

2 weeks ago


Wexford, Pennsylvania, United States Highmark Health Full time
Job Summary

We are seeking a highly skilled Medical Assistant Lead to join our team at Highmark Health. As a key member of our healthcare team, you will provide clinical oversight and guidance to medical assistants, ensuring the delivery of high-quality patient care.

Key Responsibilities
  • Oversee the training and onboarding process for newly hired medical assistants, as well as students and interns.
  • Provide continuous training to medical assistants on new work flows and clinical office policies and procedures.
  • Act as a clinical resource regarding clinical workflows, department policies and procedures.
  • Provide meaningful feedback and input for performance reviews.
  • Prepare staff schedules to ensure adequate coverage.
  • Identify gaps in education and recommend and provide training as appropriate.
  • Act as an electronic health record (EHR) superuser.
  • Communicate and educate staff on new work flows as they pertain to their role.
  • Accurately document all pertinent details in the EHR according to established standards and work flows.
Requirements
  • 1 year certificate from a college or technical school.
  • Certified Medical Assistant.
  • Electronic Health Record experience.
  • CPR – American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
What We Offer

Highmark Health is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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