Carryout Staff Member

6 days ago

Washington, Washington, D.C., United States METRO DC (Melman-Meers) Full time

Carryout Staff Job Description

About the Role

We are seeking a highly skilled and motivated Carryout Staff member to join our team at Metro DC (Melman-Meers). As a Carryout Staff member, you will be responsible for taking orders for food and beverage for all guests placing carryout orders, packaging and checking accuracy for all carryout orders, collecting payment, and ensuring all aspects of professional service and guest satisfaction.

Key Responsibilities

  • Order Taking and Packaging

Accurately take and package food and beverage orders for guests placing carryout orders.

Guest Service

Ensure the overall guest experience exceeds expectations and anticipate guests' needs. Greet guests with a warm, sincere smile and use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.

Order Processing

Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.

Menu Knowledge

Understand and respond knowledgeably to questions about the restaurant and menu. Use sales techniques to present and encourage current promotions to guests.

Equipment Operation

Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table.

Requirements

  • Availability

Available to work a variety of hours, days and shifts, including weekends.

Physical Demands

Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds. Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.

What We Offer

At Metro DC (Melman-Meers), we offer a competitive compensation package, including restaurant discounts, employee assistance program, paid vacation for qualifying employees, Blue Cross Blue Shield medical insurance, dental and vision insurance, life, accident protection and critical illness insurance, domestic partner benefits, and 401(k) plan.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team as a Carryout Staff member.

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